Due to the current unfolding emerging status of COVID-19 cases in the community, Shepparton Villages is closing facilities to ALL visitors as a precaution. This decision has been made to protect the health and welfare of residents, staff and all other people associated with Shepparton Villages.
In line with the revised Department of Health & Human Services Residential Aged Care Restrictions, the only exemptions to this decision will be in the following situations:
If you believe you meet the above exceptions, please call us on 0429138978 to make a time to visit.
Until we are clear on the situation in Shepparton and the wider surrounds, we feel this is the responsible approach given the full extent of the outbreak is unknown and still unfolding.
Please note, this visitor update supersedes previous visitor policies and comes into effect immediately to ensure the safety of residents, staff and visitors to our homes. We strongly seek your assistance in cooperating with these directives in light of the changing situation in the community.
If you have visited Shepparton Villages prior to today, we urge you to please check the nominated community hotspots as listed by the Department of Health and Human Services and follow the advised procedures. Please contact us if you have visited Shepparton Villages and are deemed to be a close contact.
We thank you for your patience and we will keep you updated of this change as more information comes to hand.